Terms & Conditions

To open and maintain an Account on zk6com, you must satisfy all of the following eligibility criteria at the time of registration and at all times thereafter:

• You must be a natural person of at least 21 years of age. Corporate entities, trusts, and other non-natural persons are not eligible to register.
• You must be a resident of Indonesia and hold a valid Indonesian National Identity Card (KTP — Kartu Tanda Penduduk) or equivalent government-issued identification document.
• You must have the legal capacity to enter into a binding contract under Indonesian law.
• You must not be accessing the Platform from a Prohibited Jurisdiction, or on behalf of a person located in a Prohibited Jurisdiction.
• You must not currently be subject to a self-exclusion order on zk6com or any affiliated platform.
• You must not be an employee, director, officer, contractor, or close family member of an employee of zk6com or any of its software providers, affiliate partners, or payment processors.

To access real-money services on zk6com, you are required t o complete the registration process accurately and honestly. The following conditions apply to Account Registration:

• Each individual may hold exactly one (1) Account on the Platform. Opening multiple accounts — whether using the same or different personal details — is strictly prohibited.
• All information provided during registration must be accurate, current, and complete. This includes your full legal name, date of birth, residential address, email address, and mobile phone number.
• You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. zk6com will never ask you to disclose your password via any channel.
• You must notify zk6com immediately at [email protected] if you suspect unauthorized access to your Account.
• zk6com reserves the right to decline any registration application without providing a reason.
• Account credentials are non-transferable. You may not sell, assign, or otherwise transfer your Account to any third party.

zk6com is committed to operating a secure, fraud-free platform. As part of this commitment, all Users are required to complete identity verification before their first withdrawal request is processed. KYC verification may also be triggered by unusual account activity at any time.

The following documents are accepted for KYC verification:

• Primary identity document: Indonesian National Identity Card (KTP), valid passport, or government-issued driving license (SIM).
• Proof of address: A recent utility bill, bank statement, or official correspondence addressed to your registered residential address, dated within the past three (3) months.
• Payment method verification: A screenshot or statement confirming ownership of the bank account (BCA, BRI, BNI, Mandiri, CIMB Niaga, or other accepted bank) or e-wallet (OVO, DANA, GoPay, ShopeePay) used for deposits.

Failure to complete KYC within 30 days of a withdrawal request being flagged for verification may result in suspension of the withdrawal and, in cases of continued non-compliance, Account closure. zk6com processes KYC submissions within two (2) business days under normal conditions.

zk6com supports the following payment methods for both deposits and withdrawals: BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, and ShopeePay. Additional methods may be made available from time to time and will be displayed on the cashier page of the Platform.

Deposit conditions:

• Minimum deposit amount: Rp 50,000 per transaction.
• Maximum deposit amount per transaction: Rp 50,000,000 (higher limits available upon request and subject to enhanced KYC).
• Deposits are credited to your Balance in real time under normal operating conditions. Delays of up to 30 minutes may occur during peak periods or due to third-party processing issues.
• Only deposit using payment accounts registered in your own legal name. Third-party deposits are not accepted and will be returned, minus any applicable transaction fees.

Withdrawal conditions:

• Minimum withdrawal amount: Rp 100,000 per transaction.
• Withdrawals will be processed to the same payment method and account used for the most recent deposit, subject to verification.
• Standard withdrawal processing time is 15 minutes to 3 hours during operating hours (08:00–23:00 WIB). Requests submitted outside these hours will be processed the following business day.
• zk6com does not charge withdrawal fees; however, your bank or e-wallet provider may apply their own transfer fees.
• KYC verification must be completed before any withdrawal is released.
• zk6com reserves the right to request additional documentation before releasing any withdrawal amount exceeding Rp 25,000,000.

zk6com offers a range of bonuses and promotional offers to eligible Users. All bonuses are subject to the following general terms, in addition to any specific terms communicated at the time of the promotion:

• Bonuses are credited as Bonus Funds and are held separately from real-money Balance. Bonus Funds cannot be withdrawn directly; only winnings generated from wagering Bonus Funds (subject to wagering requirements) may be withdrawn.
• Each promotion specifies a wagering requirement (minimum 10× the bonus amount unless otherwise stated) that must be fulfilled before any withdrawal associated with that bonus is released.
• Wagering requirements must be met within the validity period stated for each bonus. Unused Bonus Funds and associated winnings expire at the end of the validity period.
• Free spin winnings are capped at Rp 1,000,000 per free spin promotion unless the specific promotion terms state otherwise.
• Bonuses are intended for recreational players. zk6com reserves the right to exclude any User from bonus eligibility if their wagering patterns suggest systematic bonus exploitation.
• Only one bonus may be active in a User's Account at any given time, unless a specific promotion states otherwise.
• Bonuses cannot be combined unless explicitly stated in the promotion terms.

The following general rules apply across all wagering activities on zk6com. Game-specific and sport-specific rules are published on the relevant game or sport section of the Platform and are incorporated by reference into this Agreement.

• All bets are final once confirmed. zk6com does not accept requests to cancel or amend a confirmed bet, except where a market is voided by the Company in accordance with its sports-book rules.
• Minimum bet amount: Rp 1,000. Maximum bet amounts vary by game, market, and User account tier, and are displayed in the relevant game or betting interface.
• In the event of a technical malfunction during a game round or live event, zk6com reserves the right to void the affected bet and return the staked amount to the User's Balance.
• For sports betting, including markets for BRI Liga 1, EPL, La Liga, Bundesliga, Serie A, Champions League, and the Piala AFF — as well as specialty bet types such as mix parlay (accumulator bets) and voor bola (Asian handicap markets) — outcomes are determined by reference to official competition results. Late score changes or protests do not alter settled outcomes unless the sport's governing body formally reverses the result.
• For *togel* (Indonesia's traditional numbers lottery) and similar draw-based games, results are determined by the official draw conducted by the relevant draw operator. zk6com does not influence or control draw outcomes.
• Live casino games, including those provided by Evolution Gaming, are subject to the rules displayed within the game interface at the time of play. In the event of a discrepancy between in-game rules and these Terms, the in-game rules prevail for that specific game.
• zk6com reserves the right to limit maximum winnings per bet, per day, or per promotional period at its reasonable discretion.

The following activities are strictly prohibited on zk6com and will result in immediate Account suspension, forfeiture of Balance, and may be reported to relevant authorities:

• Opening or operating more than one Account on the Platform.
• Providing false, misleading, or fraudulent information during registration or KYC.
• Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with the Platform in a non-human manner.
• Colluding with other players to manipulate game outcomes or exploit bonus structures.
• Engaging in matched betting, arbitrage betting, or any strategy designed to guarantee a profit through the systematic exploitation of bonus offers or odds discrepancies.
• Depositing funds derived from criminal activity, including but not limited to money laundering or fraud.
• Attempting to access another User's Account without authorization.
• Reverse engineering, decompiling, or otherwise attempting to extract the source code of any part of the Platform.
• Making chargebacks or disputed payment claims against deposits that were legitimately processed by zk6com.

zk6com is committed to promoting responsible gaming and minimizing the risk of gambling-related harm. The following tools and policies are available to all registered Users:

• Deposit Limits: Users may set daily, weekly, or monthly deposit caps through the Account Settings panel. Limit reductions take effect immediately; limit increases are subject to a 48-hour cooling-off period.
• Loss Limits: Users may set loss limits over defined time periods. Once reached, further wagering is suspended until the period resets or the limit is adjusted following a cooling-off period.
• Session Time Limits: Reality-check reminders can be configured to alert you after a chosen period of continuous play.
• Self-Exclusion: Users may voluntarily exclude themselves from the Platform for periods ranging from 30 days to permanent exclusion. During a self-exclusion period, the Account is locked and no new accounts may be opened. See our Responsible Gaming page for full details.
• Account Cooling-Off: A temporary suspension of 24 hours to 30 days can be applied to any Account upon request, without requiring full self-exclusion.

If you believe your gambling behavior may be causing harm to yourself or others, we strongly encourage you to contact our responsible gaming support team immediately at [email protected] or to visit our dedicated Responsible Gaming page.

All content on the zk6com Platform, including but not limited to software, graphics, logos, text, game interfaces, audio, video, and data compilations, is the exclusive intellectual property of zk6com or its licensed content providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft) and is protected by applicable intellectual property laws.

• Users are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial recreational purposes only.
• You may not copy, reproduce, modify, distribute, publicly display, or create derivative works from any content on the Platform without the prior written consent of zk6com.
• The zk6com name, logo, and associated brand marks are registered trademarks of the Company. Unauthorized use is strictly prohibited.

To the fullest extent permitted by applicable law, zk6com's total liability to any User arising out of or in connection with their use of the Platform shall not exceed the total amount deposited by that User in the 12-month period immediately preceding the event giving rise to the claim.

zk6com shall not be liable for:

• Loss of profits, revenue, data, or goodwill, whether direct or indirect.
• Losses arising from interruption, suspension, or termination of the Platform due to technical failures, maintenance, or circumstances beyond the Company's reasonable control (including but not limited to acts of God, government action, or third-party network outages).
• Losses arising from unauthorized access to a User's Account where such access resulted from the User's failure to maintain the confidentiality of their credentials.
• Any indirect, consequential, incidental, or punitive loss of any nature.

The collection, storage, and use of personal data by zk6com is governed by our Privacy Policy, which forms an integral part of this Agreement and is incorporated herein by reference. By registering an Account, you acknowledge and consent to the data practices described in the Privacy Policy.

In summary, zk6com collects personal data for the following purposes:

• Account registration, identity verification (KYC), and ongoing account management.
• Processing of deposits and withdrawals via BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, and ShopeePay.
• Fraud prevention, anti-money laundering compliance, and regulatory reporting.
• Customer support and communication relating to your Account.
• Personalization of game recommendations and promotional offers where you have opted in to marketing communications.

zk6com does not sell or rent personal data to third parties. Data is shared only with trusted service providers acting on our behalf and with authorities where legally required.

zk6com reserves the right to amend, update, or replace these Terms & Conditions at any time. The following process applies to material amendments:

• Users will be notified of material changes via email to the registered address and/or via a prominent notice on the Platform at least 7 days before the changes take effect.
• The "Last Updated" date at the top of this page will be revised to reflect the effective date of the most recent amendment.
• Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions.
• If you do not agree to the revised Terms, you must cease using the Platform and may request Account closure and withdrawal of your Balance by contacting support before the effective date.

These Terms & Conditions are governed by and shall be construed in accordance with the laws of zk6com's licensing jurisdiction. The parties agree to submit to the exclusive jurisdiction of the competent courts of that jurisdiction for the resolution of any dispute arising out of or in connection with this Agreement.

In the event of a dispute between a User and zk6com, the following resolution process applies:

1. Informal Resolution: Users must first attempt to resolve the dispute by contacting zk6com's customer support team at [email protected]. The Company will endeavor to respond within 5 business days.
2. Formal Complaint: If the dispute is not resolved informally within 30 days, either party may escalate the matter to the Company's formal complaint handling process, details of which will be provided upon request.
3. Arbitration: If a formal complaint does not resolve the dispute, both parties agree to submit to binding arbitration in accordance with the rules of a mutually agreed arbitration body before initiating any court proceedings.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the zk6com compliance and customer support team using the details below. All correspondence must be in English or Bahasa Indonesia.

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week (including public holidays in Indonesia)
• Response Time: Within 24 hours for general inquiries; within 5 business days for formal complaints
• Registered Platform: https://zk6com.cam